Our team of developers are hard at work releasing updates that add dozens of new features, fix issues, tighten security and, in general, make your forum better than ever. How do you update wpForo without causing issues? We’ll cover a few of the common steps below, but first…
1. Backup your Database
There are many options to backup your database. You can do that using Backup plugins or do that manually as it’s described in WordPress Backing Up Your Database documentation.
2. Loosing old wpForo template customization
If you don’t have wpForo customized template files or custom CSS code, just skip this step.
If you’re updating from wpForo 1.x.x or 2.x.x versions to wpForo 3.x.x, you should remove wpForo custom template files from your active theme /wpforo/ folder. We’re really sorry, but you cannot use your front-end customization for wpForo 3, because the old classic and 2022 themes are no longer supported and the new v3 theme comes with lots of changes in template files. Use some FTP client or hosting service cPanel > File Manager tool to remove old template files. They are located in /wp-content/themes/your-active-theme/wpforo/ folder (if you have any).
3. Updating wpForo Plugin
You can do the regular “one click” update in Dashboard > Plugins admin page. The update may take from a few seconds to one or more minutes, please don’t close the browser tab. During the update process, It does lots of changes in wpForo tables.
If the update took a long time and returned a “timeout error”, go to WordPress Dashboard > Forums > Tools > Tables Tab and make sure there is no any database error. If so, just click the [Solve Database Problems] button.
Other Problems During the Update
We’re ready to help you and fix those as soon as possible. Please open a support topic at wpForo Support Forum. Our support team works from 6am till 6pm in GMT+0 timezone. Please be patient when you open a new support topic. We’ll get back to you within 3-12 hours.
Downgrading to previous 2.x version
You can downgrade the forum in case you have the database backup file of wpForo v2 version, otherwise it’s not possible. To downgrade wpForo, you should do the following steps:
- Deactivate and delete wpForo 3 plugin.
- Restore the backed-up database (mentioned here).
- Then download the previous 2.x version ZIP file from wpForo plugin page (use dropdown menu in Advanced View page). And install the ZIP file in Dashboard > Plugins > Add Plugin admin page.